Employer Industry: Service Industry

Why consider this job opportunity:
- Opportunity for career advancement and growth within the organization
- Supportive and collaborative work environment
- Chance to interact with a variety of customers and contribute to their satisfaction
- Engaging work that involves coordinating with field technicians and managing customer relationships
- Professional development through the use of software tools and customer service practices

What to Expect (Job Responsibilities):
- Handle incoming customer calls and emails professionally, addressing inquiries about services and pricing
- Schedule service appointments and coordinate estimates using House Call Pro software
- Manage existing customer relationships and maintain detailed customer records
- Process new service requests and assign them to appropriate team members
- Follow up with customers regarding satisfaction and future service needs

What is Required (Qualifications):
- Minimum of 6 months of customer service experience
- Excellent verbal and written communication skills
- Strong organizational abilities and attention to detail
- Proficiency with computers and ability to learn new software systems
- Ability to multitask and prioritize in a fast-paced environment

How to Stand Out (Preferred Qualifications):
- Experience with customer service and phone etiquette
- Professional demeanor and positive attitude

#CustomerService #ServiceIndustry #CareerOpportunity #ProfessionalDevelopment #OrganizationalSkills

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