Portneuf Medical Center

Customer Service Coordinator Virtual Care

New

PayCompetitive
LocationAlbuquerque/New Mexico
Employment typeFull-Time

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  • Job Description

      Req#: 114346
      Employer Industry: Healthcare Services

      Why consider this job opportunity:
      - Opportunity for career advancement and growth within the organization
      - Comprehensive health benefits and paid time off
      - Supportive and inclusive work environment where you are valued
      - Access to tuition assistance and resources for wellness and education
      - Use of advanced technology to enhance patient care

      What to Expect (Job Responsibilities):
      - Provide direct customer service and front desk assistance for various departments including admitting, registering, scheduling, and verifying insurance
      - Handle customer account transactions and oversee cashiering operations
      - Ensure compliance with policies, procedures, and regulations to maintain patient safety
      - Assist customers with inquiries and provide necessary support
      - Maintain knowledge of office procedures and insurance plans

      What is Required (Qualifications):
      - High School Diploma or GED equivalent
      - Knowledge of medical terminology and office procedures
      - Understanding of insurance plans
      - One (1) year of previous related experience

      How to Stand Out (Preferred Qualifications):
      - Previous experience in a medical office setting
      - Certification in Heart Saver

      #HealthcareServices #CustomerService #CareerOpportunity #InclusiveWorkplace #AdvancedTechnology

      "We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
      We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."
  • About the company