Hackensack Meridian Pascack Valley Medical Center

Customer Service Coordinator Virtual Care


PayCompetitive
LocationAlbuquerque/New Mexico
Employment typeFull-Time

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  • Job Description

      Req#: 114346
      Employer Industry: Healthcare Services

      Why consider this job opportunity:
      - Opportunity for career advancement and growth within the organization
      - Comprehensive health benefits and paid time off
      - Supportive and inclusive work culture where you are valued
      - Access to tuition assistance and resources for wellness and financial well-being
      - Use of advanced technology to enhance patient care

      What to Expect (Job Responsibilities):
      - Provide direct customer service and front desk assistance for various departments, including admitting, registering, scheduling, and verifying insurance
      - Handle customer account transactions and provide customer assistance
      - Oversee cashiering operations to ensure accuracy and compliance
      - Adhere to policies, procedures, and regulations to ensure patient safety
      - Collaborate with team members to improve service delivery and patient experience

      What is Required (Qualifications):
      - High School Diploma or GED equivalent
      - Knowledge of medical terminology
      - Familiarity with office procedures and insurance plans
      - Minimum of one (1) year of related experience
      - Strong customer service skills and attention to detail

      How to Stand Out (Preferred Qualifications):
      - Previous medical office experience is a plus
      - Certification in Heart Saver training

      #HealthcareServices #CustomerService #CareerOpportunity #InclusiveCulture #PatientCare

      We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
      We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
  • About the company