Hackensack Meridian Pascack Valley Medical Center
Customer Service Coordinator Virtual Care
PayCompetitive
LocationAlbuquerque/New Mexico
Employment typeFull-Time
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Job Description
- Req#: 114346
Employer Industry: Healthcare Services
Why consider this job opportunity:
- Opportunity for career advancement and growth within the organization
- Comprehensive health benefits and paid time off
- Supportive and inclusive work culture where you are valued
- Access to tuition assistance and resources for wellness and financial well-being
- Use of advanced technology to enhance patient care
What to Expect (Job Responsibilities):
- Provide direct customer service and front desk assistance for various departments, including admitting, registering, scheduling, and verifying insurance
- Handle customer account transactions and provide customer assistance
- Oversee cashiering operations to ensure accuracy and compliance
- Adhere to policies, procedures, and regulations to ensure patient safety
- Collaborate with team members to improve service delivery and patient experience
What is Required (Qualifications):
- High School Diploma or GED equivalent
- Knowledge of medical terminology
- Familiarity with office procedures and insurance plans
- Minimum of one (1) year of related experience
- Strong customer service skills and attention to detail
How to Stand Out (Preferred Qualifications):
- Previous medical office experience is a plus
- Certification in Heart Saver training
#HealthcareServices #CustomerService #CareerOpportunity #InclusiveCulture #PatientCare
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