Employer Industry: Digital Business Services

Why consider this job opportunity:
- Paid training and competitive wages
- Comprehensive benefits package including medical, dental, vision, and 401(k)
- Paid time off and employee wellness programs
- Opportunity for career advancement within a supportive and engaging environment
- Work remotely in a virtual team setting
- Chance to interact with diverse individuals and tackle unique challenges daily

What to Expect (Job Responsibilities):
- Field customer inquiries and provide innovative responses to various questions and concerns
- Deliver excellent customer service through active listening and effective communication
- Handle confidential customer information with care and sensitivity
- Strive for first-call resolution by proactively addressing customer issues
- Track call-related information for auditing and reporting purposes

What is Required (Qualifications):
- Minimum of 6 months of customer service experience
- Must be over 18 years of age
- High School Diploma or GED required
- Ability to type at least 25 words per minute
- Proven oral and written communication skills

How to Stand Out (Preferred Qualifications):
- Experience working in a remote environment
- Strong logical problem-solving skills
- Proficiency in navigating Windows operating systems
- Organizational and prioritization skills

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