The Results Companies
Customer Service Healthcare Representative - Statewide in Florida
Pay$13.00 / hour
LocationRemote/Florida
Employment typeFull-Time
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Job Description
- Req#: 25608175
Employer Industry: Healthcare Customer Experience
Why consider this job opportunity:
- Pay rates starting at $13/hr during training
- Opportunity to make a meaningful impact on members' lives
- Work remotely from the comfort of your home in Florida
- Collaborative and supportive team environment
- Open availability between 7am-2am EST, allowing for flexible work hours
What to Expect (Job Responsibilities):
- Assist customers with inquiries related to healthcare, including insurance plan reviews and appointment scheduling
- Handle both inbound calls and outbound campaigns to inform customers about changes affecting their plans
- Provide solutions for members facing urgent financial or healthcare-related issues
- Communicate effectively while navigating multiple systems and platforms
- Ensure a high level of customer satisfaction through exceptional service
What is Required (Qualifications):
- High school diploma or GED required
- Ability to type a minimum of 30 words per minute
- Intermediate/advanced technical proficiency for multitasking across systems
- Open availability for shifts between 7am-2am EST, 7 days a week
- Must reside in Florida and meet home office equipment requirements
How to Stand Out (Preferred Qualifications):
- Experience in customer service, particularly in a healthcare-related setting
- Familiarity with VoIP technology and digital communication tools
- Strong problem-solving skills and the ability to handle sensitive situations with empathy
#HealthcareCustomerExperience #RemoteWork #CustomerService #CareerOpportunity #ImpactfulWork
"We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."About the company
For over 20 years, we’ve made our Partners’ customers the highest priority. We’ve perfected the art of driving performance and increasing revenue. Above all, we’ve understood from the beginning that your brand relies on us to make a positive first impression, to strengthen relationships and to maximize sales. Trust us to provide premier contact center customer service and sales solutions, all backed by the best technology in the business. Because we aren’t just call center experts. We are an organization of performers. We are entrepreneurs and achievers. We are Results.