The Results Companies
Customer Service Healthcare Representative - Statewide in Missouri
Pay$13.00 / hour
LocationRemote/Missouri
Employment typeFull-Time
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Job Description
- Req#: 25608253
Employer Industry: Healthcare Services
Why consider this job opportunity:
- Pay rates starting at $13/hr during training, with potential for increase based on program fit
- Opportunity to make a real difference in members' lives through customer service
- Work from home with flexible hours, available 7 days a week
- Join a premier customer experience partner with a strong track record and a fun, high-performing culture
- Be part of a company that values employee growth and development
What to Expect (Job Responsibilities):
- Handle inbound and outbound calls related to member insurance plans and healthcare inquiries
- Assist members with appointment scheduling and finding primary care physicians within their network
- Review and process change requests for member insurance plans
- Provide support to customers facing urgent healthcare-related issues
- Collaborate with team members and partners to ensure member needs are met
What is Required (Qualifications):
- High school diploma or GED required
- Ability to type at least 25 words per minute
- Intermediate/advanced technical proficiency, capable of toggling between multiple systems
- Open availability between 7 am - 2 am EST, 7 days a week
- Must reside in the state of Missouri
How to Stand Out (Preferred Qualifications):
- Experience in a customer service role, particularly within healthcare
- Familiarity with VoIP technology and headset equipment
- Previous experience working remotely and managing a home office setup
#HealthcareServices #CustomerExperience #RemoteWork #CareerOpportunity #JoinOurTeam
We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.About the company
For over 20 years, we’ve made our Partners’ customers the highest priority. We’ve perfected the art of driving performance and increasing revenue. Above all, we’ve understood from the beginning that your brand relies on us to make a positive first impression, to strengthen relationships and to maximize sales. Trust us to provide premier contact center customer service and sales solutions, all backed by the best technology in the business. Because we aren’t just call center experts. We are an organization of performers. We are entrepreneurs and achievers. We are Results.