Employer Industry: Customer Service

Why consider this job opportunity:
- Upward mobility into other positions and management
- Flexible hours
- Remote position available (work from home)
- Health Insurance (dental and vision included)
- Excellent retirement plan

What to Expect (Job Responsibilities):
- Assess customers' needs and provide the correct answer or troubleshooting for a positive customer experience
- Answer and manage incoming calls, emails, chats, and interactive voice response systems
- Follow all customer service procedures and policies
- Meet and exceed personal and team target goals
- Record and organize customer interactions and account changes

What is Required (Qualifications):
- Previous experience in customer support, client services, sales, or a related field
- Excellent communication skills over the phone and other platforms
- Basic computer skills and experience
- Ability to multitask
- Strong time management and prioritization skills

How to Stand Out (Preferred Qualifications):
- 0-2 years of experience in customer support or related field

#CustomerService #RemoteWork #UpwardMobility #HealthInsurance #RetirementPlan

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