Employer Industry: Customer Service

Why consider this job opportunity:
- Health Insurance (dental and vision included)
- Excellent retirement plan
- Tremendous upward mobility into other positions and management
- Flexible hours
- Remote Position(s) available (work from home)

What to Expect (Job Responsibilities):
- Provide excellent customer care by assessing customer needs and delivering appropriate solutions
- Manage incoming calls, emails, chats, and other communication platforms
- Learn and adhere to all customer service procedures and policies
- Strive to meet and exceed personal and team target goals
- Record and organize customer interactions and account changes

What is Required (Qualifications):
- Previous experience in customer support, client services, sales, or a related field
- Excellent communication skills over the phone and other platforms
- Basic computer skills and experience
- Ability to multitask effectively
- Excellent time management and prioritization skills

How to Stand Out (Preferred Qualifications):
- Strong customer focus for a positive customer experience and resolution
- Ability to actively listen, relay information, and address questions or concerns

#CustomerService #RemoteWork #CareerGrowth #HealthInsurance #FlexibleHours

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