Employer Industry: Customer Service

Why Consider this Job Opportunity:
- Salary up to $50,000
- Excellent retirement plan
- Tremendous upward mobility into other positions and management
- Flexible hours
- Remote work opportunity
- Health Insurance (dental and vision included)

What to Expect (Job Responsibilities):
- Provide excellent customer care and focus to assess customers' needs
- Answer and manage incoming calls, emails, chats, and interactive voice response systems
- Learn and follow all customer service procedures and policies
- Strive to meet personal and team target goals
- Record, organize, and file customer interactions and account changes

What is Required (Qualifications):
- Previous experience in customer support, client services, sales, or a related field
- Excellent communication skills over the phone and other platforms
- Basic computer skills and experience
- Ability to multitask
- Excellent time management and prioritization skills

How to Stand Out (Preferred Qualifications):
- 0-2 years of experience in customer support or related field
- Experience in up-selling
- Experience scheduling call back appointments
- Ability to work in a remote position

#CustomerService #RemoteWork #CareerGrowth #CompetitivePay #HealthInsurance

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