Employer Industry: Customer Service

Why Consider this Job Opportunity:
- Upward mobility into other positions and management
- Competitive health insurance with dental and vision coverage
- Excellent retirement plan
- Flexible work hours
- Remote work opportunities available
- Supportive and collaborative work environment

What to Expect (Job Responsibilities):
- Provide excellent customer service by assessing needs and providing accurate information
- Answer and manage incoming calls, emails, chats, and interactive voice response systems
- Learn and follow all customer service procedures and policies
- Meet and exceed personal and team target goals
- Record and organize customer interactions and account changes

What is Required (Qualifications):
- Previous experience in customer support, client services, sales, or a related field
- Excellent communication skills over the phone and other platforms
- Basic computer skills and experience
- Ability to multitask and prioritize effectively
- Customer-focused for positive customer experience and resolution

How to Stand Out (Preferred Qualifications):
- 0-2 years of experience in a related customer service field

#CustomerService #RemoteWork #CareerGrowth #HealthInsurance #RetirementPlan

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