Employer Industry: Customer Service

Why Consider this Job Opportunity:
- Upward mobility into other positions and management
- Remote positions available (work from home)
- Health insurance (dental and vision included)
- Excellent retirement plan
- Flexible hours
- Opportunity to provide excellent customer care and focus

What to Expect (Job Responsibilities):
- Assess customers' needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience
- Answer and manage incoming calls, emails, chats, and/or interactive voice response systems
- Learn and follow all customer service procedures and policies
- Meet and exceed personal and team target goals
- Record, organize, and file customer interactions and account changes

What is Required (Qualifications):
- Previous experience in customer support, client services, sales, or a related field
- Excellent communication skills over the phone and other platforms
- Basic computer skills and experience
- Ability to multitask
- Excellent time management and prioritization skills

How to Stand Out (Preferred Qualifications):
- 0-2 years of experience in customer support or related field

#CustomerService #RemoteWork #CareerGrowth #HealthInsurance #FlexibleHours

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