Employer Industry: Customer Service

Why consider this job opportunity:
- Up to $50,000 annual salary
- Opportunity for career advancement and growth within the organization
- Remote work position available
- Health insurance including dental and vision coverage
- Excellent retirement plan
- Flexible work hours

What to Expect (Job Responsibilities):
- Provide excellent customer care and focus to assess customer needs and provide solutions
- Answer and manage incoming calls, emails, chats, and interactive voice response systems
- Learn and follow all customer service procedures and policies
- Meet personal and team target goals
- Record, organize, and file customer interactions and account changes

What is Required (Qualifications):
- Previous experience in customer support, client services, sales, or related field
- Excellent communication skills over the phone and other platforms
- Basic computer skills and experience
- Ability to multitask and prioritize effectively
- Customer-focused for positive customer experience and resolution

How to Stand Out (Preferred Qualifications):
- 0-2 years of experience in customer service or related field
- Experience with up-selling techniques

#CustomerService #RemoteWork #CareerGrowth #CompetitivePay #HealthInsurance

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