Employer Industry: Customer Service

Why consider this job opportunity:
- Upward mobility into other positions and management
- Health Insurance (including dental and vision) provided
- Excellent retirement plan
- Flexible hours
- Remote work opportunity available
- Positive customer-focused work environment

What to Expect (Job Responsibilities):
- Assess customers' needs and provide appropriate solutions
- Manage incoming calls, emails, chats, and interactive voice response systems
- Follow all customer service procedures and policies
- Meet personal and team target goals
- Record and organize customer interactions and account changes

What is Required (Qualifications):
- Previous experience in customer support, client services, sales, or related field
- Excellent communication skills over the phone and other platforms
- Basic computer skills and multitasking ability
- Strong time management and prioritization skills
- Customer-focused mindset for positive customer experience

How to Stand Out (Preferred Qualifications):
- 0-2 years of experience in customer service or related field

#CustomerService #RemoteWork #CareerGrowth #HealthInsurance #RetirementPlan

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