Employer Industry: Customer Service

Why Consider this Job Opportunity:
- Upward mobility into other positions and management
- Flexible hours
- Remote work opportunity
- Health insurance, including dental and vision
- Excellent retirement plan
- Positive customer-focused work environment

What to Expect (Job Responsibilities):
- Provide excellent customer care and focus to assess and meet customer needs
- Answer and manage incoming calls, emails, chats, and interactive voice response systems
- Learn and follow all customer service procedures and policies
- Meet personal and team target goals
- Record, organize, and file customer interactions and account changes

What is Required (Qualifications):
- Previous experience in customer support, client services, sales, or related field
- Excellent communication skills over the phone and other platforms
- Basic computer skills and multitasking ability
- Strong time management and prioritization skills
- Customer-focused mindset for positive customer experience

How to Stand Out (Preferred Qualifications):
- 0-2 years of experience in customer service or related field

#CustomerService #RemoteWork #UpwardMobility #HealthInsurance #RetirementPlan

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