Employer Industry: Customer Service

Why consider this job opportunity:
- Health insurance (dental and vision included)
- Excellent retirement plan
- Tremendous upward mobility into other positions and management
- Flexible hours
- Remote position(s) available (work from home)

What to Expect (Job Responsibilities):
- Provide excellent customer care and focus by assessing customers' needs and delivering accurate solutions
- Manage incoming calls, emails, chats, and/or interactive voice response systems
- Learn and adhere to all customer service procedures and policies
- Strive to meet and exceed personal and team target goals
- Record, organize, and file customer interactions and account changes

What is Required (Qualifications):
- Previous experience in customer support, client services, sales, or a related field
- Excellent communication skills over the phone and other platforms
- Basic computer skills and experience
- Ability to multitask and manage time effectively
- Strong customer focus for positive customer experience and resolution

How to Stand Out (Preferred Qualifications):
- Experience in upselling products or services
- Proven ability to schedule callbacks and appointments to resolve customer needs

#CustomerService #RemoteWork #CareerGrowth #HealthInsurance #FlexibleHours

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