Employer Industry: Legal Services

Why consider this job opportunity:
- Salary up to $60K per year
- Comprehensive medical and dental benefits
- Opportunity for immediate hire
- Supportive work environment with a focus on customer satisfaction
- Chance to work with attorneys across the country
- Flexibility to work remotely from anywhere in the U.S.

What to Expect (Job Responsibilities):
- Handle inbound requests from users and customers via phone, email, live chat, SMS, and social media
- Provide potential customers with legal information to assist in decision-making regarding their legal issues
- Support attorneys across the country with various tasks and inquiries
- Perform clerical and data entry duties as needed
- Manage escalations and unforeseen situations effectively

What is Required (Qualifications):
- Must be available and punctual for scheduled work shifts
- Exceptional written and verbal communication skills
- Strong problem-solving abilities to handle customer escalations
- Familiarity with laws in various states
- Ability to work collaboratively in a remote environment

How to Stand Out (Preferred Qualifications):
- Previous experience in customer service or a related field
- Knowledge of legal terminology and processes
- Experience in handling high-volume inbound requests
- Proficiency in using various communication channels (phone, email, chat)
- Strong organizational skills to manage multiple tasks efficiently

#LegalServices #CustomerSupport #RemoteWork #CompetitivePay #ImmediateHire

"We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."