Employer Industry: Health Management Programs

Why Consider this Job Opportunity:
- Competitive starting pay at $15/hour, with potential to earn up to $16/hour within the first year
- Additional bonus opportunities based on meeting Key Job Accountabilities (KJA)
- Full-time and part-time positions available
- Opportunity for career advancement and growth
- Remote work opportunity with company-provided technology equipment
- Stable internet connection required for remote work

What to Expect (Job Responsibilities):
- Receive and respond to telephone calls from members and health plans/employer groups
- Demonstrate knowledge and understanding of all ASH products and programs
- Provide accurate answers to member inquiries and record information in the appropriate system
- Coordinate collection of necessary information and access to Health Management coaches
- Analyze information, problems, and situations to develop effective solutions

What is Required (Qualifications):
- High school diploma or equivalent
- Minimum 1 year of customer service experience, with at least 6 months in an inbound customer service call center
- Experience in healthcare preferred
- Basic experience with MS Office
- Excellent communication and organizational skills

How to Stand Out (Preferred Qualifications):
- Experience in a healthcare-related service role

Hashtags:
#HealthManagementPrograms #CustomerService #CareerAdvancement #RemoteWork #CompetitivePay

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