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Customer Service Rep I - 1st Shift (Remote)


Pay$19.58 - $32.04 / hour
LocationMaryland/New York
Employment typeFull-Time

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  • Job Description

      Req#: R533792
      Employer Industry: Medical Devices

      Why consider this job opportunity:
      - Salary up to $32.04/hr plus bonus eligible and benefits
      - Opportunity for career advancement within the organization
      - Work remotely with flexibility in your schedule
      - Supportive and collaborative work environment
      - Chance to develop creative solutions to customer issues and make a positive impact on client satisfaction

      What to Expect (Job Responsibilities):
      - Provide customer service related to sales, promotions, installations, and communications
      - Validate shipping locations and ensure data entry accuracy for purchase orders
      - Check and validate the accuracy of incoming surgery product usage cases
      - Maintain records of customer interactions, inquiries, and complaints
      - Support the sales department by answering questions and researching responses

      What is Required (Qualifications):
      - High School Diploma or GED
      - Minimum of two (2) years of relevant work experience
      - Exceptional communication skills, both written and verbal
      - Ability to build relationships with healthcare professionals and billing specialists
      - Strong problem-solving skills to address customer inquiries

      How to Stand Out (Preferred Qualifications):
      - Experience as an account representative
      - Familiarity with Oracle software

      #MedicalDevices #CustomerService #RemoteWork #CareerOpportunity #CompetitivePay

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      We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
  • About the company

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