BankUnited

Customer Service Rep I (Remote or Hybrid)


PayCompetitive
LocationMiami Lakes/Florida
Employment typeFull-Time

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  • Job Description

      Req#: 5000818853606
      Employer Industry: Banking

      Why Consider this Job Opportunity:

      - Competitive benefits plan, including a hybrid work environment and remote work options
      - Exciting challenges and opportunities for professional development
      - Average tenure of 8.3 years, indicating a supportive and fulfilling work environment
      - Ranked as one of the 2023 Healthiest 100 Workplaces in America
      - Training and innovative resources provided to reach full potential

      What to Expect (Job Responsibilities):

      - Process customer transactions and resolve inquiries
      - Maintain call productivity and quality scores
      - Acquire and utilize knowledge of banking products and services
      - Provide prompt, efficient, and accurate service to customers
      - Cross-sell financial services and products

      What is Required (Qualifications):

      - High School Diploma or equivalent
      - 0-3 years of Call Center experience
      - Knowledge of retail banking products and/or residential loans

      How to Stand Out (Preferred Qualifications):

      - Previous experience in a customer service role in the banking industry

      Hashtags:

      #Banking #CustomerService #ProfessionalDevelopment #WorkLifeBalance #RemoteWork

      We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.

      We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
  • About the company

      BankUnited provides a full range of online banking solutions, including personal, commercial, and small business financing, checking, savings and lending.