Employer Industry: Healthcare Association

Why consider this job opportunity:
- Salary up to $25.46 per hour
- Opportunity for professional development and growth within the organization
- Flexible remote work environment
- Supportive and inclusive workplace culture
- Participation in a bonus plan
- Chance to contribute to the betterment of public health and advocate for physicians

What to Expect (Job Responsibilities):
- Provide exceptional service to members and non-member customers through phone and digital inquiries
- Actively participate in membership and sales programs, including outbound calling
- Resolve service inquiries related to AMA products and membership benefits
- Assist with website navigation and digital support for users
- Maintain accurate records of customer interactions and ensure timely follow-up

What is Required (Qualifications):
- Bachelor’s degree or 4 years of customer service and/or telemarketing experience strongly preferred
- Advanced knowledge of AMA structure, products, and physician advocacy issues
- Excellent oral and written communication skills, particularly with physicians
- Experience with service center tools and high-volume production environments
- Strong problem-solving skills and attention to detail

How to Stand Out (Preferred Qualifications):
- Experience in a healthcare or non-profit organization
- Familiarity with AMA periodicals, books, and credentialing products
- Proficiency in Microsoft Office Suite
- Strong interpersonal skills and commitment to member service
- Ability to work both independently and collaboratively in a team setting

#HealthcareAssociation #CustomerService #RemoteWork #ProfessionalDevelopment #DiversityAndInclusion

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