Tekni-Plex

Customer Service Rep II


PayCompetitive
LocationRemote
Employment typeFull-Time

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  • Job Description

      Req#: CUSTO003936
      Employer Industry: Manufacturing and Supply Chain

      Why consider this job opportunity:
      - Opportunity for career advancement and growth within the organization
      - Supportive and collaborative work environment
      - Engage directly with customers and influence their satisfaction
      - Involvement in diverse tasks, from order processing to customer management
      - Chance to provide valuable insights to senior management
      - Flexibility to travel for customer visits

      What to Expect (Job Responsibilities):
      - Receive and process customer purchase orders, translating requirements into production needs
      - Collaborate with manufacturing and planning teams to ensure timely order fulfillment
      - Develop and manage customer-specific forecasts and inventory models
      - Process shipments and ensure accurate documentation for domestic and export orders
      - Respond to customer inquiries and manage complaints effectively

      What is Required (Qualifications):
      - Minimum educational requirement: Associate's degree
      - Strong attention to detail to ensure accuracy in order processing and documentation
      - Ability to work collaboratively with cross-functional teams
      - Excellent communication skills for customer interactions
      - Willingness to travel for customer visits 1-2 times per year

      How to Stand Out (Preferred Qualifications):
      - Experience in a manufacturing or supply chain environment
      - Familiarity with inventory management systems
      - Previous experience in customer service or order fulfillment roles
      - Ability to work extended hours as needed

      #Manufacturing #SupplyChain #CustomerService #CareerOpportunity #InventoryManagement

      We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
      We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
  • About the company

      A global leader in the Healthcare and Consumer Product markets, Tekni-Plex provides medical device components and a multitude of material science solutions that lead to a healthier and more sustainable world.