Employer Industry: Healthcare Services

Why consider this job opportunity:
- Opportunity for career advancement and growth within the organization
- Supportive and collaborative work environment
- Chance to make a positive impact on client satisfaction and member experience
- Engage directly with clients to provide critical information and support
- Work in a dynamic environment with a focus on continuous learning

What to Expect (Job Responsibilities):
- Communicate with clients to provide timely and accurate laboratory results
- Assist clients with inquiries regarding test statuses, specimen handling, and requisition changes
- Document all client interactions in the appropriate systems
- Collaborate with Sales and Clinical Support Representatives to resolve client issues
- Participate in various projects as assigned by the direct supervisor

What is Required (Qualifications):
- Must have a High School Diploma
- 0-1 years of related experience
- Prior call center experience and/or familiarity with multi-line phone systems
- Ability to lift up to 20 lbs
- Must be able to sit for extended periods

How to Stand Out (Preferred Qualifications):
- Experience in a healthcare-related environment
- Strong communication and interpersonal skills
- Ability to work effectively in a team setting
- Familiarity with laboratory procedures and protocols
- Demonstrated problem-solving skills

#HealthcareServices #ClientSupport #CareerOpportunity #TeamCollaboration #LaboratoryResults

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