Employer Industry: Telecommunications

Why consider this job opportunity:
- Excellent benefits package including medical, dental, and vision plans starting on day one
- Paid time off for vacation, holidays, and personal/sick days
- 401(k) plan with 100% company match up to 5% of eligible compensation
- Opportunities for career advancement and recognition programs
- Tuition reimbursement of up to $5,250 in the first year
- Collaborative and inclusive work environment, recognized by Forbes as one of "America's Best Midsized Employers" from 2021-2023

What to Expect (Job Responsibilities):
- Secure new recurring revenue from residential prospects and incremental revenue from existing customers through proactive communication
- Respond to customer-generated tickets and provide personalized support
- Assist customers with billing, pricing information, and issue resolution
- Promote products and services for potential upselling, documenting customer inquiries and resolutions
- Train customers in product use and functionality while ensuring compliance with established procedures

What is Required (Qualifications):
- Minimum of one year of proven sales experience or two years of college education, or a combination of both
- Stable work history and a valid driver's license with reliable transportation
- Basic mathematical and computer skills
- Ability to work in adverse weather conditions and lift up to 50 pounds
- Strong written and verbal communication skills with proficient time management abilities

How to Stand Out (Preferred Qualifications):
- Experience in a customer service or sales role within the telecommunications industry
- Familiarity with customer care concepts and methodologies
- Ability to work flexible hours, including evenings and weekends
- Demonstrated empathy and respect in customer interactions
- Proven track record of meeting or exceeding sales targets

#Telecommunications #CustomerService #CareerOpportunity #CompetitiveBenefits #SalesExperience

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