Employer Industry: Digital Business Services

Why consider this job opportunity:
- Competitive wages with paid training
- Comprehensive benefits package including medical, dental, vision, and 401k
- Paid time off to support work-life balance
- Opportunities for career advancement within a global company
- Engaging and collaborative work environment
- Chance to make a positive impact through customer service interactions

What to Expect (Job Responsibilities):
- Field customer inquiries and respond to varying questions, issues, and concerns
- Provide excellent customer service through active listening and effective communication
- Handle confidential customer information with sensitivity
- Aim to resolve issues on the first call and de-escalate situations as needed
- Track call-related information for auditing and reporting purposes

What is Required (Qualifications):
- Ability to work remotely in a virtual team environment
- Minimum of 6 months customer service experience
- Must be over 18 years of age
- High School Diploma or GED
- Proven oral and written communication skills

How to Stand Out (Preferred Qualifications):
- Ability to type at least 25 words per minute
- Comfort with desktop computer systems and navigating Windows operating systems
- Strong logical problem-solving skills
- Organizational skills and ability to prioritize work effectively

#DigitalBusinessServices #CustomerService #RemoteWork #CareerGrowth #InclusiveWorkplace

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