Employer Industry: Healthcare Revenue Cycle Management

Why consider this job opportunity:
- Great benefits starting on day one, including Medical/Dental/Vision
- HSA Wellness Program with a $600 employer contribution
- 401k with employer match: 100% on the first 3%, 50% on the next 2%
- A culture of promotion from within with opportunities for growth
- Consistent Monday through Friday schedule with potential for hybrid work
- Voted one of the 2022 Top Places to Work in Columbus by Columbus CEO Magazine for 2022 & 2023!

What to Expect (Job Responsibilities):
- Handle inbound calls from patients, insurance, or medical facilities, including escalated patient calls
- Assist with escalated questions and calls from Global Team Members
- Update insurance information, read denials from EOB, and correct insurance details as needed
- Process payments and work with patients to set up payment plans
- Actively monitor and respond to patient emails and voicemails promptly

What is Required (Qualifications):
- High school diploma or equivalent required
- At least one year of customer service experience in the medical field required
- Excellent verbal and written communication skills
- Basic knowledge of Microsoft Office Suite
- Ability to work independently in a fast-paced environment

How to Stand Out (Preferred Qualifications):
- At least one year of call center experience preferred

#Healthcare #CustomerService #RemoteWork #CareerGrowth #EmployeeBenefits

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