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Customer Service Representative 4
Pay$38499.00 / year
LocationPhoenix/Arizona
Employment typeFull-Time
This job is now closed
Job Description
- Req#: 531097
Employer Industry: Medicaid Services
Why consider this job opportunity:
- Salary of $38,499
- Opportunity for career advancement and growth within the organization
- Flexible remote work options available within Arizona
- Comprehensive benefits package including paid holidays, vacation, sick leave, and parental leave
- Participation eligibility in the Public Service Loan Forgiveness Program
- Supportive and collaborative work environment with high employee engagement
What to Expect (Job Responsibilities):
- Conduct Provider Enrollment and assist with the application process for AHCCCS Providers
- Perform site visits to assess compliance with CMS Medicaid facility requirements
- Determine eligibility of Providers based on CMS guidelines and conduct in-depth screenings
- Act as an AMS Team Lead on projects, sharing results and suggesting process improvements
- Provide training and mentorship to new staff members
What is Required (Qualifications):
- Minimum of two and a half years of experience in a multi-functional customer service environment
- Knowledge of Medicaid Programs and related regulations
- Strong verbal and written communication skills
- Ability to work independently with minimal supervision
- Must possess a valid Arizona Driver's License
How to Stand Out (Preferred Qualifications):
- Experience working in medical eligibility, enrollment, claims processing, or claims customer service
- Bilingual (Spanish) is a plus
#MedicaidServices #CustomerService #RemoteWork #CareerGrowth #Benefits
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