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Customer Service Representative AM - Remote Work from Home 3/31


PayCompetitive
LocationWaco/Texas
Employment typeFull-Time

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  • Job Description

      Req#: yYCwlKjgZlj8
      Employer Industry: Insurance

      Why consider this job opportunity:
      - Competitive compensation designed to reflect your expertise and contribution
      - Comprehensive health, dental, and vision insurance plans
      - Robust life insurance benefits and retirement plans, including company-matched 401k and pension plan
      - Paid holidays and time off to support a healthy work-life balance
      - Opportunity for continued education reimbursement and professional development
      - Flexibility of remote work from home

      What to Expect (Job Responsibilities):
      - Provide heavy phone contact with policyholders, providers, and interested third parties
      - Process policyholder requests from correspondence, phone calls, and emails
      - Review and maintain new and revised procedures regarding policy information
      - Maintain department standards for call volume, average handling time, and time management
      - Handle high-stress situations calmly and professionally

      What is Required (Qualifications):
      - High school diploma or equivalent; some college preferred
      - Minimum of one year of office experience preferred
      - Strong communication skills, both written and oral
      - Ability to maintain confidentiality and demonstrate mathematical abilities
      - Must be able to type at least 30 words per minute

      How to Stand Out (Preferred Qualifications):
      - Telecommunications experience a plus
      - Knowledge of life and health insurance operations desired
      - Bilingual abilities (English/Spanish) for pay differential
      - Experience in a fast-paced environment
      - Reliable and predictable attendance for assigned shifts

      #Insurance #CustomerService #RemoteWork #CareerDevelopment #HealthBenefits
  • About the company

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