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Customer Service Representative


Pay$16.00 - $18.00 / hour
LocationBirmingham/Michigan
Employment typeFull-Time

This job is now closed

  • Job Description

      Req#: 27844939
      Employer Industry: Home Repair and Maintenance

      Why Consider this Job Opportunity:
      - Salary up to $18 per hour
      - Opportunity for career advancement and growth within the organization
      - Work-life balance with daytime work on weekdays only
      - Bonus for team productivity
      - Option to work from home one day per week
      - Supportive team environment focused on delivering exceptional customer service

      What to Expect (Job Responsibilities):
      - Lead management and scheduling for Service Professionals
      - Communicate with customers to manage expectations and guide them through projects
      - Deliver a great customer experience following the Mr. Handyman Way
      - Measure performance based on quality of work, customer satisfaction, and efficiency

      What is Required (Qualifications):
      - Must live within the area
      - 2+ years of experience in an office setting
      - Strong problem-solving skills
      - Pass a background check
      - Excellent communication and phone skills

      How to Stand Out (Preferred Qualifications):
      - Experience with Office and Excel
      - Highly organized and detail-oriented
      - Ability to deliver solutions independently
      - Self-starter with a strong work ethic

      #HomeRepair #MaintenanceServices #CustomerExperience #CareerGrowth #WorkLifeBalance

      We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
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