Responsibilities

Tasks

• Act as spokesperson for an organization
• Advise clients on advertising or sales promotion strategies
• Answer written and oral inquiries
• Prepare and/or deliver educational, publicity and information programs, materials and sessions
• Address customers' complaints or concerns
• Answer inquiries and provide information to customers
• Arrange for refunds and credits
• Explain the type and cost of services offered
• Perform general office duties
• Receive and log complaints
• Sell merchandise
• Explain procedures, risks and benefits to clients
• Answer clients' inquiries and provide information
• Consult with clients after sale to provide ongoing support

Additional information

Work conditions and physical capabilities

• Attention to detail
• Fast-paced environment
• Overtime required
• Tight deadlines
• Work under pressure
• Bending, crouching, kneeling
• Hand-eye co-ordination
• Handling heavy loads
• Physically demanding
• Repetitive tasks
• Standing for extended periods
• Walking

Personal suitability

• Punctuality
• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Flexibility
• Organized
• Reliability
• Team player
• Initiative
• Judgement
• Ability to multitask
• Quick learner

Benefits

Financial benefits

• Group insurance benefits

Other benefits

• Other benefits