Work setting

• Urban area
• Business sector
• Private sector
• Consulting firm

Responsibilities

Tasks

• Advise clients on advertising or sales promotion strategies
• Address customers' complaints or concerns
• Answer inquiries and provide information to customers
• Arrange for refunds and credits
• Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
• Receive and log complaints
• Answer clients' inquiries and provide information
• Consult with clients after sale to provide ongoing support

Additional information

Work conditions and physical capabilities

• Attention to detail
• Fast-paced environment
• Work under pressure

Benefits

Health benefits

• Dental plan
• Disability benefits
• Health care plan
• Vision care benefits

Financial benefits

• Life insurance
• Registered Retirement Savings Plan (RRSP)