Employer Industry: Insurance Technology

Why consider this job opportunity:
- Salary range of $45,000-$50,000, influenced by skills, experience, and location
- Comprehensive benefits package including health, dental, vision, life, disability insurance, and 401(k) accounts
- Opportunity for eligible bonuses, equity, and commissions for certain positions
- Hybrid work model with the flexibility to work remotely from anywhere in the U.S.
- Focus on teamwork and a fun work environment that values personal and company integrity
- Developmental position with potential for growth and skill enhancement in customer service

What to Expect (Job Responsibilities):
- Review bound policies for quality assurance and process endorsements, certificates of insurance, and invoices
- Handle billing inquiries and follow up on non-pay cancellation notices from carriers
- Identify cross-sell opportunities and coordinate account servicing
- Provide excellent customer service to clients during post-bind processes and policy reviews
- Communicate effectively with clients and internal teams regarding billing issues and policy inquiries

What is Required (Qualifications):
- 1-2 years of relevant experience in customer account servicing, preferably in regulated or financial services
- High School Diploma required; 4-year degree preferred
- Proficiency in Microsoft Office and familiarity with agency management systems
- Strong organizational skills and disciplined time management abilities
- Comfort with outbound dialing and phone conversations with clients

How to Stand Out (Preferred Qualifications):
- Experience in insurance or customer service roles
- Familiarity with third-party or agency management systems and various web applications

#InsuranceTechnology #CustomerService #RemoteWork #CareerGrowth #ComprehensiveBenefits

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