Employer Industry: Financial Services

Why consider this job opportunity:
- Salary range of $40,000 - $50,000, plus bonuses
- Comprehensive benefits package including health, dental, vision, and life insurance
- Paid time-off benefits and flexible spending accounts
- 401(k) plan with employer match
- Opportunity to develop customer service and sales skills in a dynamic environment
- Supportive workplace culture focused on employee growth and satisfaction

What to Expect (Job Responsibilities):
- Provide exceptional customer service during inbound and outbound calls, addressing inquiries and concerns
- Assess customer needs and recommend suitable products and services
- Facilitate warm handoffs to the sales team for a seamless customer experience
- Document customer interactions accurately in the system
- Triage complex issues and escalate them to supervisors or other departments as necessary

What is Required (Qualifications):
- High School Diploma
- Minimum of 1 year of experience in customer service or a call center environment
- Excellent verbal and written communication skills
- Strong multitasking, prioritization, and time management skills
- Proficiency in Microsoft Office Suite is preferred

How to Stand Out (Preferred Qualifications):
- Sales experience is preferred
- Ability to handle objections and think critically in real-time
- Quick learner with a high aptitude for adapting to new technologies
- Detail-oriented with a commitment to accuracy and thoroughness

#FinancialServices #CustomerService #Sales #CareerGrowth #CompetitiveBenefits

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