Employer Industry: Retail

Why Consider this Job Opportunity:
- Competitive pay and opportunity for bonus incentives
- Potential for career growth and advancement within the organization
- Supportive and collaborative work environment
- Opportunity to interact with customers and provide exceptional service
- Chance to contribute to increasing sales and profitability
- Flexibility to work face-to-face, over the phone, or electronically

What to Expect (Job Responsibilities):
- Interact directly with customers through various channels, including telephone, electronic, and face-to-face communication
- Process orders, forms, applications, and customer requests
- Suggest new and complementary products to customers to increase sales and profitability
- Provide substitutions for items out of stock or discontinued to optimize fill rates
- Maintain a record of all backorders
- Assist customers with special needs and requests, such as quotes, special orders, and credit applications
- Participate in sales promotions and offer them to customers
- Communicate information, problems/needs, and customer requests to the customer service manager

What is Required (Qualifications):
- 1-2 years' experience in customer service
- Proficiency in MS Office
- Excellent verbal and written communication skills
- Outgoing personality with a strong desire to help others

How to Stand Out (Preferred Qualifications):
- Experience in a retail or sales environment

#Retail #CustomerService #CareerGrowth #SalesOpportunity #ExceptionalService

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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.