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Customer Service Representative / Customer Advocate
5 days agoPay$26.00 - $30.00 / hour
LocationChicago/Illinois
Employment typeFull-Time
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Job Description
- Req#: hEdOr9feU6Cx
Employer Industry: Automotive Customer Service
Why consider this job opportunity:
- Competitive, performance-based compensation with potential to earn $24+ within 12 months based on individual performance
- 401(k) plan with company match to support your long-term financial goals
- 100% company-paid healthcare premiums, along with dental and vision benefits
- Generous paid time off starting at 13 days per year, increasing to 20 days, plus 9 paid holidays including your birthday
- Flexible remote work options, allowing you to work from home with a secure internet connection
- Opportunities for fast track advancement based on stellar performance and contributions
What to Expect (Job Responsibilities):
- Serve as the first point of contact for clients and visitors, ensuring a welcoming atmosphere
- Compile, sort, and verify the accuracy of customer issues and data before entry
- Assist the HR Manager with various administrative tasks and maintain logs of activities
- Perform data entry of confidential client and financial information with attention to detail
- Manage communications including calls, texts, and emails on behalf of the employer
What is Required (Qualifications):
- Ability to maintain confidentiality concerning financial information
- Must demonstrate a high level of integrity and honesty
- Strong organizational skills with the ability to prioritize tasks efficiently
- Highly motivated self-starter who proactively proposes solutions to problems
- Must possess a computer, laptop, tablet, or smartphone, and a secure internet connection
How to Stand Out (Preferred Qualifications):
- Experience in customer service, data entry, administrative assistance, or similar roles
- Typing skills with a minimum speed of 25 words per minute
- Willingness to participate in feedback sessions and online focus groups regarding company services
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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.About the company
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