Employer Industry: Graphics Communications

Why consider this job opportunity:
- DailyPay option available, allowing you to get paid on your very first day
- Opportunity for career advancement and personal growth within the organization
- Comprehensive benefits package including multiple health plans, dental, vision, and 401(k) with company match
- Supportive team environment focused on delivering exceptional customer experiences
- Chance to be part of one of the largest graphics communications firms in North America
- Engaging work culture with emphasis on innovation and quality service

What to Expect (Job Responsibilities):
- Deliver a consistent and exceptional customer experience through effective communication
- Resolve customer needs and concerns promptly, conducting root cause analysis for escalations
- Manage workflow to meet customer deadlines while engaging appropriate resources for support
- Review and ensure accuracy of various work products including communications, quotes, and reports
- Present and discuss products and services, ensuring customer needs are clearly understood and addressed

What is Required (Qualifications):
- Minimum of 3-5 years of relevant experience in customer service or a related field
- Excellent problem-solving, organizational, and follow-up skills
- Proficient in Microsoft Office Suite, including PowerPoint, Excel, Word, and Outlook
- Effective written communication skills for creating correspondence and memos
- Ability to thrive in a fast-paced environment while managing multiple projects

How to Stand Out (Preferred Qualifications):
- High School diploma or higher, with a preference for 2 years of college education
- Experience in print, marketing, or promotional products, and familiarity with Salesforce.com
- Strong MS Office skills, particularly in Excel and Outlook
- Advanced computer skills with the capability to implement new technologies
- Experience as a coach or mentor to other customer service representatives

#GraphicsCommunications #CustomerService #CareerGrowth #DailyPay #InnovativeWorkCulture

We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.