Highmark Inc.

Customer Service Representative


Pay$19.27 / hour
LocationHome/Michigan
Employment typeFull-Time

This job is now closed

  • Job Description

      Req#: J260759
      Employer Industry: Healthcare Services

      Why consider this job opportunity:
      - Salary up to $26.88
      - Opportunity for career advancement and growth within the organization
      - Supportive and collaborative work environment
      - Engage with a diverse range of customers in a dynamic role
      - Chance to develop and enhance customer service skills
      - Commitment to ethical standards and a positive workplace culture

      What to Expect (Job Responsibilities):
      - Resolve standard and occasional non-standard customer inquiries, comments, and concerns
      - Engage with customers confidently through various communication methods
      - Strive to resolve customer issues in a single interaction
      - Utilize product knowledge to assist customers effectively
      - Exceed internal standards for adherence, efficiency, and inquiry timeliness

      What is Required (Qualifications):
      - High School Diploma or GED
      - 1-3 years of experience in a customer service or call center environment
      - Strong listening and communication skills
      - Ability to multi-task efficiently while providing excellent customer service
      - Capability to de-escalate challenging customer inquiries

      How to Stand Out (Preferred Qualifications):
      - None listed

      #HealthcareServices #CustomerService #CareerOpportunity #CompetitivePay #EthicalStandards

      "We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."
  • About the company