Employer Industry: Lawn Care Services

Why consider this job opportunity:
- Hourly pay ranging from $17 to $20
- Training provided for all new hires, ensuring a smooth onboarding process
- Opportunity to work in a fast-paced, dynamic environment
- Supportive and collaborative work culture focused on customer satisfaction
- Chance to develop strong problem-solving and communication skills

What to Expect (Job Responsibilities):
- Answer customer inquiries via phone, email, and chat in a friendly, professional manner
- Schedule, modify, and confirm lawn care service appointments
- Provide accurate information about chemical lawn care programs, products, and promotions
- Address customer concerns, resolve complaints, and escalate complex issues to appropriate team members
- Maintain detailed and accurate records of customer interactions in the CRM system

What is Required (Qualifications):
- High school diploma or equivalent; college coursework is a plus
- Strong communication skills (verbal and written)
- Ability to handle high volumes of customer inquiries in a fast-paced environment
- Strong attention to detail and accuracy in data entry and record-keeping
- Basic computer proficiency; experience with Microsoft Office and customer management software is preferred

How to Stand Out (Preferred Qualifications):
- Previous experience in a call center or customer-facing environment
- Strong problem-solving skills and ability to resolve issues effectively
- Ability to manage difficult situations with patience and professionalism
- Prior customer service experience is a plus but not required

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