MAXIMUS

Customer Service Representative - hybrid remote


Pay$14.00 / hour
LocationEdinburg/Texas
Employment typeFull-Time

This job is now closed

  • Job Description

      Req#: 92360
      Industry: Health Services

      Why consider this job opportunity:

      - Competitive pay rate of USD $14.00/Hr.
      - Full-time position with a hybrid work schedule.
      - Comprehensive training provided.
      - Opportunity to work from home after training.
      - Medical, Dental, and Vision benefits offered.
      - Paid Time Off.
      - Employee Assistance Program (EAP).
      - Employee Wellness and Discount Programs.
      - Supportive environment with career development and promotional opportunities.

      What to Expect (Job Responsibilities):

      - Answer incoming calls and provide customer care and enrollment services.
      - Track and document all inquiries using applicable systems.
      - Complete tasks according to established guidelines.
      - Meet Quality Assurance (QA) and other performance metrics.
      - Facilitate fulfillment of caller requests for materials.

      What is Required (Qualifications):

      - High School diploma or equivalent.
      - Customer Service experience preferred.
      - Must reside in or within 70 miles of Edinburg, TX.
      - Must be willing and able to work onsite during training.

      How to Stand Out (Preferred Qualifications):

      - Not specified.

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  • About the company

      Maximus Inc., trademarked as MAXIMUS, is an American outsourcing company that provides business process services to government health and human services agencies in the United States, Australia, Canada, Saudi Arabia and the United Kingdom.