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Customer Service Representative I (Part-Time - REMOTE - Weekend Only - 12 hrs)
Pay$17.00 / hour
LocationChicago/Illinois
Employment typePart-Time
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Job Description
- Req#: 594
Employer Industry: Durable Medical Equipment
Why consider this job opportunity:
- Starting wage of $17.00 per hour
- Access to a top-notch 401k plan with company match and profit sharing
- All necessary hardware for remote work provided by the employer's IT Department
- Part-time weekend schedule with flexible shifts available
- Opportunity to make a positive impact on individuals in need of care
- Supportive and collaborative work environment focused on empathy and quality service
What to Expect (Job Responsibilities):
- Answer phones in a friendly, customer-centric manner
- Schedule deliveries, pickups, maintenance, and repairs for various providers
- Act as a customer liaison for issues related to product availability and troubleshooting
- Receive, enter, and reconcile customer orders while collaborating with various departments
- Ensure accurate delivery, pickup, maintenance, and billing for equipment
What is Required (Qualifications):
- Associate's degree or equivalent experience
- Minimum of 2 years of customer service, call center, and/or healthcare experience
- Strong attention to detail
- Exceptional written and verbal communication skills
- Proficient in computer/systems skills, including Microsoft Office Suite
How to Stand Out (Preferred Qualifications):
- Empathy, passion, and enthusiasm for helping those in need
- Previous experience in the durable medical equipment industry
#DurableMedicalEquipment #CustomerService #RemoteWork #WeekendShift #HealthcareOpportunity
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