SaskEnergy is seeking Customer Service Representative’s (CSR). As a CSR you will support customer inquiries by providing customer account administration regarding billing, payments and other service requests.

Successful candidates will have the ability to multi-task well, provide sound judgment in daily decision making and utilize a customer focused approach to handling challenging customer interactions.

This position is permanent part-time and works approximately 3 days per week in a fast- paced call centre environment (Monday - Friday, 8:00 am – 4:47 pm).

Upon hire you will be required to successfully complete an internal Customer Service training program (approximately 8 weeks).

Position Details

• There are multiple permanent part time union positions.

Qualified Applicants Will Possess

• Grade 12 or equivalent.

• Fast and accurate keyboarding/data entry skills of 30 wpm.

• Strong written and verbal communication skills.

• One (1) year experience in an office and/or customer service environment utilizing computer information systems and software in Microsoft Suite.

NOTE: As part of the selection process qualified candidates may be assessed on a call centre simulation and typing speed.

Additional Information

• Infrequent travel, including overnight stays away from bid headquarters may be required.

Application Instructions

• Please apply online with your cover letter and resume outlining your qualifications.

• For more information on this position, please contact Human Resources at 306-777-9091.

• Applications will be reviewed on a continuous basis.

Hourly Rate Range

$28.38 ($4,316.60) - $31.36 ($4,769.86)

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