Founders Insurance

Customer Service Representative II (Remote)

7 days ago

PayCompetitive
LocationNew Hartford/New York
Employment typeFull-Time

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  • Job Description

      Req#: CUSTO006350
      Employer Industry: Property & Casualty Insurance

      Why consider this job opportunity:
      - Salary range from $43,000 to $65,400
      - Comprehensive benefits package including medical, dental, and vision coverage
      - Opportunities for career advancement and professional development
      - Supportive work environment that values employee contributions
      - Flexible spending accounts and health savings account options
      - Employee referral award program and paid volunteer days

      What to Expect (Job Responsibilities):
      - Process new business, renewals, endorsements, and billing transactions according to established policies
      - Communicate and collaborate with internal and external stakeholders to ensure timely processing
      - Maintain detailed policy documentation and update customer information as needed
      - Develop and maintain positive customer relations while coordinating with various company functions
      - Perform pre-underwriting tasks for policy transactions based on company guidelines

      What is Required (Qualifications):
      - Must possess a valid license to sell P&C insurance and reside in CT, NY, VA, or NC
      - Education: Associate's Degree preferred or other insurance training
      - Prior experience in property and casualty insurance is highly desirable
      - Strong communication skills, particularly in a phone-based environment
      - Ability to maintain acceptable productivity and quality levels as established by management

      How to Stand Out (Preferred Qualifications):
      - Experience in an insurance agency or company setting
      - Familiarity with underwriting guidelines and procedures
      - Previous experience in customer service roles
      - Additional insurance certifications or designations

      #PropertyAndCasualty #InsuranceCareers #CustomerService #CareerGrowth #ComprehensiveBenefits

      We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
      We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
  • About the company

      We are recognized as leaders in writing private passenger non-standard auto coverages, commercial auto, garage keepers legal, and a variety of homeowners coverages. We also have long-standing expertise in providing liquor liability, general liability, and special events coverage to the Hospitality Industry.