Systems & Methods

Customer Service Representative-Inbound- SPANISH/ENGLISH BILINGUAL-REMOTE


PayCompetitive
LocationSan Antonio/Texas
Employment typeFull-Time

This job is now closed

  • Job Description

      Req#: CUSTO002367
      Employer Industry: Technology Solutions for Human Services

      Why Consider this Job Opportunity:
      - Salary up to $14.50/hr
      - Opportunity for career growth and achievement
      - Work remotely from the comfort of your home
      - Medical, Dental, Vision benefits after 30 days
      - 401(k) and Paid Time Off
      - Supportive and empowering work environment

      What to Expect (Job Responsibilities):
      - Receive calls from child support client stakeholders following Standard Operating Procedures
      - Categorize calls and record any abusive or extraordinary interactions
      - Maintain a general understanding of policies and procedures
      - Demonstrate strong oral and written communication skills
      - Utilize data entry skills and knowledge of Microsoft Office

      What is Required (Qualifications):
      - High School Diploma or equivalent
      - At least one year of experience in service delivery, customer service, or related field
      - Proficient in data entry with a minimum typing speed of 35 WPM
      - Basic knowledge of Microsoft Office
      - Fluent in English and Spanish

      How to Stand Out (Preferred Qualifications):
      - Bilingual proficiency in English and Spanish

      #TechnologySolutions #RemoteWork #CareerGrowth #CompetitivePay #SupportiveEnvironment

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      We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
  • About the company

      For over 40 years, SMI has developed, implemented & overseen management and disbursement solutions for a variety of state service agencies. Learn more here.