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Customer Service Representative - Insurance
Pay$23.00 - $25.00 / hour
LocationCosta Mesa/California
Employment typeFull-Time
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Job Description
- Req#: JR202527791
Employer Industry: Insurance
Why consider this job opportunity:
- Salary up to $25.00/hour
- Opportunity for a $1,000 bonus if hired with an active Property & Casualty License
- Comprehensive benefits including health coverage, 401(K) with company match, and tuition assistance
- Flexible work arrangements after training, with the ability to work from home
- Supportive and inclusive workplace culture that values diversity and employee growth
- Paid training program with opportunities for career advancement
What to Expect (Job Responsibilities):
- Handle inbound customer calls, assisting with membership maintenance and vehicle additions to insurance policies
- Listen to customer concerns and provide meaningful solutions while promoting additional products and services
- Engage with customers and team members positively, fostering a collaborative environment
- Adapt to a dynamic work environment, embracing coaching and development opportunities
- Utilize computer systems for data entry and navigation while maintaining active engagement with customers
What is Required (Qualifications):
- Prior customer service experience
- Recent call center experience preferred
- Must reside within a 30-mile radius of Costa Mesa, CA
- Excellent communication skills (written, verbal, and listening)
- Ability to multi-task and thrive in a fast-paced environment
- High school diploma or equivalent
How to Stand Out (Preferred Qualifications):
- Experience in a call center environment
- Demonstrated ability to work well under pressure
- Familiarity with insurance products and services
- Strong problem-solving skills and a proactive attitude
- Ability to work well in a team-oriented setting
#Insurance #CustomerService #CareerOpportunity #DiversityAndInclusion #RemoteWork
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