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Customer Service Representative - Insurance
Pay$23.00 - $25.00 / hour
LocationLos Angeles/California
Employment typeFull-Time
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Job Description
- Req#: JR202527085
Employer Industry: Insurance Services
Why consider this job opportunity:
- Salary up to $25.00/hour
- $1,000 bonus if hired with an active Property & Casualty License
- Outstanding benefits including health coverage, 401(K) plan with company match, and tuition assistance
- Opportunities for career advancement and growth within the organization
- Flexible work-from-home schedule after training
- Supportive and inclusive work environment that values diversity
What to Expect (Job Responsibilities):
- Handle inbound phone calls from customers regarding membership maintenance and insurance policy updates
- Listen to customer issues and provide meaningful solutions while proactively offering valuable products and services
- Engage with members and team members with a positive, "can do" attitude
- Adapt to a fluid work environment that encourages coaching and development
- Progress through required continuous training and development
What is Required (Qualifications):
- Prior customer service experience
- High school diploma or equivalent
- Must live within 30 miles of the Los Angeles location
- Excellent communication skills (written, verbal, and listening)
- Ability to multi-task and perform well in a fast-paced environment
How to Stand Out (Preferred Qualifications):
- Recent call center experience
- Proficiency in using computers for data entry and complex navigation
- Demonstrated flexibility and adaptability in a changing work environment
#InsuranceServices #CustomerService #CareerOpportunity #CompetitivePay #DiversityAndInclusion
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