Employer Industry: Customer Service

Why consider this job opportunity:
- Opportunity for career advancement and growth within the organization
- Supportive and collaborative work environment
- Chance to make a positive impact on customer satisfaction
- Flexible scheduling options, including weekday and weekend shifts

What to Expect (Job Responsibilities):
- Handle incoming and outgoing customer calls, providing exceptional service
- Prepare account changes and troubleshoot customer issues
- Identify and act upon potential new sales opportunities
- Assist with customer retention efforts and collaborate with other departments
- Negotiate customer prices, service plan payments, and billing issues

What is Required (Qualifications):
- High School Diploma or Equivalent
- 1-2 years in a customer-facing role; prior experience in a customer service setting
- Ability to work well in a fast-paced environment
- Excellent telephone skills
- Strong troubleshooting and negotiating skills

How to Stand Out (Preferred Qualifications):
- Experience in a customer service setting is advantageous
- Proficiency in computer skills

#CustomerService #CareerOpportunity #FlexibleScheduling #SalesOpportunities #CustomerSatisfaction

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