tidissajiiu

Customer Service Representative - Live Chat (Remote) at USA


Pay$30.00 - $35.00 / hour
LocationJersey City/New Jersey
Employment typeOther

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  • Job Description

      Req#: customer-service-representative--live-chat-remote
      Employer Industry: Customer Service

      Why consider this job opportunity:
      - Opportunity for unlimited earning potential with no salary cap
      - Comprehensive benefits package including Medical, Prescription, Dental, and Vision
      - Disability and Term Life Insurance provided
      - Matching 401k benefits to support your financial future
      - On-going training and development with growth opportunities
      - Paid Holidays and Paid Time Off (PTO) to promote work-life balance

      What to Expect (Job Responsibilities):
      - Handle incoming customer calls and make outbound calls for follow-up and upselling
      - Conduct quality checks by calling customers from the previous day
      - Schedule maintenance visits for customers
      - Promote offers to customers from a designated list
      - Manage follow-ups on both positive and negative reviews

      What is Required (Qualifications):
      - Previous customer service experience
      - Strong attention to detail
      - Must be a conscientious team player
      - Honesty, integrity, quality craftsmanship, and a positive attitude are essential
      - Clear background check and drug screen required

      How to Stand Out (Preferred Qualifications):
      - Experience in a similar customer service role is a plus

      #CustomerService #CareerOpportunity #UnlimitedEarnings #ComprehensiveBenefits #TrainingProvided

      We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
      We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
  • About the company