tidissajiiu
Customer Service Representative - Live Chat (Remote) at USA
Pay$30.00 - $35.00 / hour
LocationJersey City/New Jersey
Employment typeOther
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Job Description
- Req#: customer-service-representative--live-chat-remote
Employer Industry: Customer Service
Why consider this job opportunity:
- Opportunity for unlimited earning potential with no salary cap
- Comprehensive benefits package including Medical, Prescription, Dental, and Vision
- Disability and Term Life Insurance provided
- Matching 401k benefits to support your financial future
- On-going training and development with growth opportunities
- Paid Holidays and Paid Time Off (PTO) to promote work-life balance
What to Expect (Job Responsibilities):
- Handle incoming customer calls and make outbound calls for follow-up and upselling
- Conduct quality checks by calling customers from the previous day
- Schedule maintenance visits for customers
- Promote offers to customers from a designated list
- Manage follow-ups on both positive and negative reviews
What is Required (Qualifications):
- Previous customer service experience
- Strong attention to detail
- Must be a conscientious team player
- Honesty, integrity, quality craftsmanship, and a positive attitude are essential
- Clear background check and drug screen required
How to Stand Out (Preferred Qualifications):
- Experience in a similar customer service role is a plus
#CustomerService #CareerOpportunity #UnlimitedEarnings #ComprehensiveBenefits #TrainingProvided
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