Metasys Technologies

Customer Service Representative


Pay$17.00 - $17.20 / hour
LocationMclean/Virginia
Employment typeContract

This job is now closed

  • Job Description

      Req#: 25-08252
      Employer Industry: Healthcare Services

      Why consider this job opportunity:
      - Opportunity for career advancement and growth within the organization
      - Supportive and collaborative work environment
      - Ability to work remotely from anywhere
      - Engage in meaningful work by assisting customers with Medicare appeals
      - Competitive pay based on experience

      What to Expect (Job Responsibilities):
      - Answer calls and assist customers with Medicare appeal inquiries
      - Explain appeal processes and provide updates on case status
      - Document customer interactions and maintain accurate records
      - Collaborate with team members to resolve complex issues

      What is Required (Qualifications):
      - 2+ years of customer service experience, ideally in healthcare or insurance
      - Strong communication skills and attention to detail
      - Previous experience in medical customer service is a plus
      - High school diploma or equivalent

      How to Stand Out (Preferred Qualifications):
      - Experience in handling Medicare appeals or similar processes

      #HealthcareServices #CustomerService #RemoteWork #CareerOpportunity #MedicareAppeals

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      We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
  • About the company

      Metasys Technologies, Inc. (MTI) was founded in 2000 with the mission to provide best-in-class business and technology solutions to help companies win in the global marketplace. Starting with an initial focus on professional staffing and IT consulting,...