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Customer Service Representative - Medical (Remote GA)


PayCompetitive
LocationSavannah/Georgia
Employment typeFull-Time

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  • Job Description

      Req#: R128844
      Employer Industry: Healthcare Instrumentation

      Why consider this job opportunity:
      - Opportunity for career advancement and growth within the organization
      - Comprehensive benefits package including Medical, Dental and Vision Coverage, 401K Plan with Company Match, and Paid Parental Leave
      - Generous Time Off and Work Life Assistance Program
      - Supportive and collaborative work environment
      - Chance to work in a reputable company with over 40 years of experience in high-quality healthcare products

      What to Expect (Job Responsibilities):
      - Manage all aspects of order entry and maintenance of the customer database
      - Answer all inbound phone calls and address customer inquiries
      - Verify stock levels and provide back order status while communicating with freight carriers
      - Streamline order entry processes using the FreshDesk system
      - Process product returns and develop customer quotes for the Outside Sales Team

      What is Required (Qualifications):
      - 1 to 3 months of experience in a data entry and/or customer service-related position
      - High School Diploma or General Education Degree (GED)
      - Strong attention to detail and accuracy
      - Excellent written and verbal communication skills
      - Ability to work effectively in a team environment

      How to Stand Out (Preferred Qualifications):
      - Experience in a healthcare-related field or with medical instrumentation
      - Familiarity with database management systems
      - Proven customer service skills in a fast-paced environment
      - Ability to manage multiple tasks and prioritize effectively
      - Knowledge of medical product lines

      #HealthcareInstrumentation #CustomerService #CareerOpportunity #ComprehensiveBenefits #TeamEnvironment

      We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
      We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
  • About the company

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