Employer Industry: Healthcare Insurance

Why Consider this Job Opportunity:
- Opportunity for career advancement and growth within the organization
- Competitive pay with bonuses offered
- Benefits package included
- Remote work flexibility within the Tri-State Area
- Customer-focused work environment
- Chance to provide world-class service to customers

What to Expect (Job Responsibilities):
- Identify and assess customers' needs to achieve satisfaction
- Document interactions with members and providers to track trending issues
- Handle member complaints and provide appropriate solutions
- Adhere to corporate policies and industry regulations
- Deliver exceptional service to internal and external customers

What is Required (Qualifications):
- High school diploma required; Bachelor's degree preferred
- Schedule flexibility to work varying hours including weekends
- Completion of a 10-12-week training class
- Strong interpersonal and organizational skills
- Excellent oral and written communication skills

How to Stand Out (Preferred Qualifications):
- Medicare knowledge
- Call center experience
- Proficiency in Microsoft Office products

#HealthcareInsurance #CustomerService #CareerGrowth #RemoteWorkOpportunity #CompetitivePay

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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.