UnitedHealth Group
Customer Service Representative - National Remote
Pay$16.00 - $28.27 / hour
LocationOverland Park/Kansas
Employment typeFull-Time
This job is now closed
Job Description
- Req#: 1041758
Employer Industry: Healthcare Services
Why consider this job opportunity:
- Salary up to $28.27 per hour
- Opportunity for career advancement and growth within the organization
- Work remotely anywhere within the U.S.
- Comprehensive benefits package, incentive and recognition programs, equity stock purchase, and 401k contribution
- Join a culture guided by diversity and inclusion
- Impact communities and advance health equity on a global scale
What to Expect (Job Responsibilities):
- Respond to 60-80 incoming calls from home delivery pharmacy customers
- Document required information in computer systems
- Make outbound calls to customers on prescription orders and payment issues
What is Required (Qualifications):
- High School Diploma / GED OR 2+ years equivalent work experience
- Must be 18 years or older
- 1+ years of customer service experience to include providing service over the phone
- Familiarity with computer and Windows PC applications
- Basic knowledge of Microsoft Office Word and Excel
How to Stand Out (Preferred Qualifications):
- Call Center experience
- Experience with a virtual learning environment
- Experience with a virtual working environment
- Experience working with Digital platforms and systems
- Health Care/Insurance environment familiarity
#HealthcareServices #CustomerService #CareerOpportunity #CompetitivePay #TrainingProvided
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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.About the company
UnitedHealth Group Incorporated is an American multinational managed healthcare and insurance company based in Minnetonka, Minnesota.